Privacy Policy

1. Overview

ORX TECHNOLOGIES PTY LTD (ACN 666 629 054) ("orxdigital", "we", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) and other applicable privacy laws.

By accessing our website or purchasing our products, you consent to the collection and use of your information as described in this policy.

2. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide you with our products and services. The types of information we may collect include:

• Identity Data: Name, username, date of birth, and gender.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (note: we do not store full credit card numbers; these are processed by secure third-party gateways).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: IP address, browser type, time zone setting, and operating system.

3. How We Collect Information

We collect information directly from you when you:

• Register an account on the orxdigital website.
• Sign up for our newsletter or SMS updates.
• Purchase a product.
• Contact our customer service team via email or social media.
• Enter a competition or promotion.

We may also collect information automatically through cookies and similar tracking technologies as you navigate our site.

4. Use of Personal Information

orxdigital uses your personal information for the following purposes:

• To process and deliver your orders.
• To manage your account and relationship with us.
• To improve our website, products, and customer service.
• To send you marketing communications (if you have opted in), such as new arrivals, sales, and exclusive offers.
• To prevent fraud and ensure the security of our website.

5. Disclosure to Third Parties

We may disclose your personal information to third parties who assist us in operating our business, including:

• Logistics Partners: Australia Post, DHL, and other couriers to deliver your orders.
• Payment Processors: PayPal, Braintree, Afterpay, and Stripe to process payments securely.
• Marketing Platforms: Email and SMS marketing services (only if you have opted in).
• IT Service Providers: Hosting and maintenance services.

orxdigital does not sell your personal information to third parties.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep items in your shopping cart, and analyze site traffic.

You can choose to disable cookies through your browser settings, but please note that some features of the orxdigital website may not function correctly without them.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use Secure Socket Layer (SSL) technology to encrypt your payment information during transmission.

While we strive to protect your data, no method of transmission over the internet is 100% secure. You acknowledge that you provide your personal information at your own risk.

8. Marketing & Opt-Out

If you have consented to receive marketing communications from orxdigital, we may send you emails or SMS messages about our products and offers.

You can opt-out of these communications at any time by:

• Clicking the "unsubscribe" link at the bottom of our emails.
• Replying "STOP" to any SMS message.
• Contacting us directly at info@orxdigital.au.

9. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate. You can update your details by logging into your account on our website.

If you wish to make a formal request for access or deletion of your data, please contact our Privacy Officer.

10. Contact Us

If you have any questions about this Privacy Policy or how orxdigital handles your personal information, please contact us:

11. Changes to this Policy

orxdigital reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.

Last Updated: January 2026